Privacy Policy

RoofRepairsBurnaby.com — Independent Roofing Contractor Directory

Effective Date: October 28, 2026

1. Introduction

Welcome to RoofRepairsBurnaby.com, an independent online directory helping homeowners, landlords, strata councils, property managers, and businesses discover roofing contractors serving Burnaby, British Columbia, Canada.

We respect your privacy and recognize the importance of protecting personal information.

This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information when visitors browse our website, submit inquiries, or participate in our directory and advertising services.

Our privacy practices are intended to align with applicable Canadian privacy legislation, including British Columbia's Personal Information Protection Act (PIPA), and other privacy laws where applicable.

2. Who We Are

RoofRepairsBurnaby.com operates as an independent information and advertising directory.

We are not a roofing contractor, construction company, engineering firm, or emergency roofing service.

Our website provides information about roofing services and opportunities for independent contractors to advertise their businesses.

Website: https://roofrepairsburnaby.com/

Privacy Contact: Roger Prabhu

Email: MonacoAds@gmail.com

Text / WhatsApp: +1-604-833-1055

Location: British Columbia, Canada

3. Information We May Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Visitor Contact Information

When visitors voluntarily contact us, information may include:

Full name
Email address
Telephone number
WhatsApp number
City or general location
Inquiry details
Other information voluntarily provided

B. Roofing Project Information

If our website provides a roofing inquiry or quotation request feature, visitors may choose to provide:

Property type
General project location
Type of roof
Nature of roofing damage
Requested services
Preferred contact method
Project timing
Relevant photographs or descriptions

Visitors should avoid submitting unnecessary sensitive information.

C. Roofing Contractor Information

Businesses seeking directory listings or advertising may provide:

Business name
Contact person's name
Business address
Telephone number
Email address
Website address
Roofing specialties
Service areas
Business descriptions
Photographs
Business licence or insurance information where requested
Other information necessary to manage the listing

Some business information may be publicly displayed with the advertiser's authorization or another applicable legal basis.

D. Advertising and Billing Information

For paid directory services, we may collect:

Advertiser contact details
Selected advertising package
Subscription start and end dates
Billing information
Invoice records
Payment status
Cancellation requests
Refund information

If an external payment processor is used, payment card information may be handled directly by that provider rather than stored by our website.

E. Technical and Usage Information

When visitors use our website, certain technical information may be collected automatically by our hosting, security, or website services.

Depending on the systems enabled, this may include:

IP address
Browser type
Device information
Operating system
Pages visited
Approximate location derived from network information
Referral sources
Website interaction information
Security and error logs

4. How We Use Personal Information

We may use information for legitimate website and business purposes, including:

Responding to inquiries
Managing roofing contractor listings
Processing advertising applications
Administering subscriptions
Providing billing information
Handling cancellations and refunds
Maintaining website security
Preventing fraud and misuse
Correcting directory information
Improving website usability
Complying with legal obligations
Resolving complaints
Communicating important service updates

We will not use personal information for materially unrelated purposes without an appropriate legal basis or consent where required.

5. Consent and Legal Basis

We collect, use, and disclose personal information with consent where required by applicable law or under another legally permitted basis.

Consent may be express or otherwise valid under the circumstances and applicable legislation.

Where GDPR or UK GDPR applies, processing must have an appropriate lawful basis, such as:

Consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests where legally permitted

Visitors may withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice.

6. Roofing Contractor Referrals and Inquiry Sharing

RoofRepairsBurnaby.com is primarily an independent directory.

Visitors may contact listed roofing contractors directly through their published contact details.

If we introduce a feature that forwards roofing inquiries to participating contractors, we will disclose the intended recipients or recipient categories and obtain consent where required before sharing personal information.

Information submitted through our general Contact Us form will not automatically be distributed to multiple roofing contractors without appropriate notice and any required consent.

Independent contractors receiving inquiries are responsible for their own privacy practices.

7. Public Business Listings

Our directory may publish business information intended for public visibility, such as:

Company name
Business telephone number
Business website
Business email address
Service descriptions
Service areas
Business photographs
Other approved listing details

Business owners may request corrections or removal of information, subject to applicable legal requirements.

We aim to respond to legitimate requests within a reasonable period.

8. Paid Advertising and Subscriptions

Advertiser information may be used to administer paid listings, featured placements, invoices, subscription renewals, cancellations, and refunds.

Where recurring billing is offered, it will require appropriate authorization and disclosure.

We do not sell advertiser billing records to unrelated marketing companies.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, security, visitor preferences, analytics, and advertising.

Cookie categories may include:

Essential Cookies: Support website functionality and security.

Analytics Cookies: Help measure website performance and visitor interactions.

Functional Cookies: Support optional website preferences or features.

Advertising Cookies: May support promotional measurement or relevant advertising.

Optional cookies will be managed through appropriate consent controls where required by law.

Visitors should be able to review and change their preferences through the website's Cookie Settings feature.

Please refer to our separate GDPR & Cookie Policy for further details.

10. Website Analytics

We may use website analytics services to understand general visitor activity and improve our directory.

Depending on the services actually enabled, analytics may provide information about page views, navigation patterns, device types, and referral sources.

Where required, non-essential analytics technologies will not be activated before appropriate consent is obtained.

11. Marketing Communications

We may send promotional communications to individuals who have provided appropriate consent or where another lawful basis applies.

Commercial electronic messages will be managed in accordance with Canada's Anti-Spam Legislation (CASL) where applicable.

Marketing communications will include identification and unsubscribe mechanisms where legally required.

Visitors may request to stop receiving optional marketing messages.

Service-related communications necessary to administer an active advertising subscription may continue where legally permitted.

12. Disclosure to Service Providers

We may share limited personal information with service providers that assist with website operations.

Depending on the services used, these may include:

Website hosting providers
Email services
Payment processors
Website maintenance providers
Security services
Analytics providers
Customer support tools

Service providers should receive only information reasonably necessary for their authorized functions.

Appropriate contractual and security safeguards should be used where required.

13. We Do Not Sell Personal Information

RoofRepairsBurnaby.com does not sell personal contact information submitted through general inquiries to unrelated third-party marketing companies.

Where personal information is shared to facilitate an expressly requested roofing referral, the purpose and relevant sharing arrangements should be disclosed.

This statement does not prevent legally required disclosures or authorized service-provider processing.

14. International Data Transfers

Some website hosting, email, analytics, or payment providers may process information outside Canada.

Where personal information is transferred internationally, we will apply safeguards required by applicable law.

Information processed in another country may be subject to that jurisdiction's laws.

Where GDPR or UK GDPR applies, relevant international transfer requirements must also be satisfied.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Retention periods may depend on:

The nature of the inquiry
Active advertising subscriptions
Accounting obligations
Contractual records
Legal requirements
Security needs
Dispute resolution

Information no longer required will be securely deleted, anonymized, or otherwise handled according to applicable requirements.

16. Data Security

We aim to implement reasonable administrative, technical, and organizational safeguards to protect personal information.

Depending on the website's configuration, safeguards may include:

Secure website connections
Restricted administrative access
Appropriate password controls
Software maintenance
Security monitoring
Service-provider protections
Reasonable backup practices

No internet-based system can guarantee absolute security.

Visitors should avoid sending passwords, complete payment card details, or other unnecessary sensitive information through ordinary contact forms.

17. Your Privacy Rights in British Columbia

Individuals may have rights under British Columbia's Personal Information Protection Act, including rights to request access to their personal information and correction of inaccurate information, subject to statutory conditions and exceptions.

Individuals may also contact us regarding consent, collection practices, disclosure, or privacy concerns.

Requests may be submitted using the contact details below.

We may need to verify identity before disclosing personal information.

18. GDPR and UK GDPR Rights

Where the GDPR or UK GDPR applies, individuals may have rights to:

Access personal data
Correct inaccurate information
Request erasure
Restrict processing
Object to certain processing
Receive eligible information in a portable format
Withdraw consent
Lodge a complaint with a competent supervisory authority

These rights are subject to applicable conditions and exceptions.

We will review qualifying requests according to the relevant legal requirements.

19. Children's Privacy

Our directory is intended primarily for adults seeking roofing services or operating roofing businesses.

We do not knowingly solicit personal information directly from children for advertising subscriptions.

Where applicable laws require additional protections or parental authorization, those requirements must be followed.

20. External Websites and Independent Contractors

Our directory may contain links to roofing contractor websites and other external resources.

Independent businesses control their own websites, customer relationships, and privacy practices.

RoofRepairsBurnaby.com is not responsible for the privacy practices of independent third parties.

Visitors should review the privacy policies of any external services they use.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

Website operations
Directory services
Advertising arrangements
Technology
Legal requirements
Privacy practices

Revisions will be published with an updated effective date.

Material changes will be communicated where legally required.

22. Privacy Questions, Corrections, and Complaints

If you have questions about our privacy practices, wish to request access to your personal information, or want to correct or remove information, please contact:

RoofRepairsBurnaby.com

Privacy Contact: Roger Prabhu

Email: MonacoAds@gmail.com

Text / WhatsApp: +1-604-833-1055

Website: https://roofrepairsburnaby.com/

Location: British Columbia, Canada

Please include sufficient details for us to identify and respond to your request without unnecessarily sharing sensitive information.

We aim to address privacy concerns fairly and within applicable legal timeframes.

Our Privacy Commitment

At RoofRepairsBurnaby.com, we believe that transparency, responsible information handling, and respect for individual privacy are essential to building a trustworthy online directory.

We are committed to providing helpful roofing information while respecting the privacy of visitors, advertisers, and independent contractors.

Discover Local Roofers. Compare Roof Repair Services. Protect Your Property With Confidence.